Fibers Marketing and Sales

Date:  Mar 24, 2026
Location: 

Corporate Head Office, TH

Req ID:  1647
Company:  Indorama Ventures GSL
Description: 
  1. Order Management :
    - Review customer order for example price, products, incoterms, payment term
    - Check products availability
    - Request booking of export shipment/instruct domestic delivery plan as per customer ETA
    and freetime requirement/preference
    - Process request form for Sales Order and submit to get approval
    - Input customer order in SAP to create Sales Contract
    - Send Sales Contract to customer for sign off and submit to internal team for reference
    - Prepare shipping instruction (SI) in case of export and Delivery Advice (for domestic) for logistics team
    2. Post Shipment activities
    - Follow up/review documents before sent to customer for review/confirm
    - Send copy of final documents for customer reference i.e. COA, delivery note, packing list, invoice, certificate/declaration, privillege form
    - Proceed debit note/credit note and submit to customer in case of price adjustment
    3. Communication with internal and external
    - Coordinate with customers and related internal departments for inquiry, change/update, issue/complaint
    4. Report
    - Update and prepare report to share with key customers i.e. Shipment tracking report
    - Prepare and maintain internal report in order and up-to-date such as Order/Shipment Summary, Domestic/ Export Schedule
    5. ISO
    - Support ISO related activities i.e. customer satisfaction surveys annually, procedure update/review, audit
    6. Job as assign