Description:

Our organization:

Indorama Ventures is a global sustainable chemical company operating across multiple verticals such as Combined PET, Fibers, and Integrated Oxides & Derivatives. The Global Capability Centre (GCC) in Kolkata, India supports worldwide operations through centralized IT, Finance and business process services.

Job Location - Kolkata, Hyderabad

Position Overview

The o9 Solutions Integration (INT3.0) & Data Lead is responsible for owning, governing, and continuously improving the technical integration landscape supporting the o9 Solutions IBP platform. The role provides hands-on Integration 3.0 (INT3.0) expertise from day one, translating integration requirements into reliable, supportable, and scalable data flows across o9 and upstream or downstream enterprise systems.

This position acts as the technical integration authority within the IBP CoE. It combines architecture, delivery, operations, troubleshooting, documentation, and stakeholder leadership. This person will work closely with functional leads, the Solution Architect, data teams, infrastructure and security teams, implementation partners, and business stakeholders to ensure that integrations are production-ready and sustainably transitioned into support.

Role Purpose and Outcomes

• Own the o9 INT3.0 integration workstream and provide practical, recent implementation expertise with minimal dependency on project-team knowledge transfer.
• Establish stable, traceable, and supportable inbound and outbound interfaces for IBP planning processes.
• Improve operational resilience through runbooks, batch monitoring, error-log knowledge, root-cause analysis, and repeatable recovery procedures.
• Enable faster and safer releases by applying technical design standards, quality controls, and disciplined deployment practices.
• Support targeted Python-based plug-ins, procedures, and automation under the guidance of functional and solution leads.

What You'll Do

Key Responsibilities

o9 Integration 3.0 Technical Ownership

• Act as the primary technical owner for o9 Integration 3.0 across design, build, testing, deployment, and production support.
• Design and maintain integration patterns for master, transactional, planning, and analytical data exchanged between o9 and enterprise systems.
• Assess integration requirements, define technical options, document decisions, and ensure alignment with enterprise architecture and security standards.
• Provide technical guidance to internal teams, vendors, and implementation partners, and review integration deliverables for quality and maintainability.

Integration Engineering and Data Flows

• Develop, configure, enhance, and troubleshoot data ingestion and extraction pipelines, transformations, orchestration, schedules, and dependencies.
• Work with ERP, data-platform, middleware, cloud, and data-provider teams to define interface contracts, mappings, validation rules, cadence, and ownership.
• Ensure integrations correctly handle full and delta loads, sequencing, reconciliation, restorability, exceptions, and downstream dependencies.
• Perform technical analysis of complex data issues and distinguish source-data, transformation, configuration, platform, and infrastructure causes.

Batch Operations, Monitoring and Support

• Own batch-flow visibility, operational monitoring, issue triage, and technical coordination for failed or delayed integrations.
• Create and maintain batch runbooks, support procedures, error-log libraries, escalation paths, and recovery instructions that are specific to the implemented landscape.
• Lead root-cause analysis for recurring incidents and convert findings into preventive controls, automation, or design improvements.
• Support production releases, continuous improvement through Change Requests, and transition to steady-state operations, including knowledge transfer to data and support teams.

Technical Development and Automation

• Use Python where appropriate to develop plug-ins, procedures, utilities, validations, and automation that complement o9 configuration and integration capabilities.
• Apply sound software-engineering practices including version control, modular design, code review, logging, exception handling, testing, and technical documentation.
• Collaborate with functional experts to translate planning requirements into safe and maintainable technical extensions without compromising platform standards.

Quality, Security and Release Governance

• Define and apply technical quality gates for integration design, code, configuration, testing evidence, deployment readiness, and documentation completeness.
• Prepare unit, system-integration, regression, performance, and reconciliation test scenarios in collaboration with QA and functional teams.
• Ensure secure handling of credentials, access, data transfers, service accounts, certificates, and environment-specific configuration in line with approved policies.
• Identify technical debt, performance risks, and single points of failure, and maintain a prioritized improvement roadmap.

Agile Delivery and Stakeholder Collaboration

• Author and refine technical user stories, tasks, acceptance criteria, estimates, dependencies, and implementation plans.
• Participate in sprint planning, stand-ups, reviews, retrospectives, release planning, and defect-triage forums.
• Communicate technical risks, decisions, and recovery options clearly to technical and non-technical stakeholders.
• Mentor less-experienced technical resources and strengthen internal integration capability through structured knowledge sharing.

What We're Looking For

Required Qualifications and Experience

• Minimum 5 years of relevant professional experience, including at least 1 year of hands-on o9 INT3.0 integration experience.
• Recent delivery experience on o9 implementation projects, with demonstrated ownership of Integration 3.0 work and implementation outcomes.
• Strong practical knowledge of o9 INT3.0 concepts, tools, deployment patterns, batch processing, operational monitoring, and troubleshooting.
• Hands-on experience integrating with SAP or other ERP systems, data platforms, middleware, file-transfer services, and cloud environments.
• Strong SQL and data-engineering fundamentals, including data modeling, mapping, transformation, reconciliation, dependency management, and performance analysis.
• Working Python programming experience for plug-ins, procedures, validation utilities, or automation.
• Experience with APIs, structured files, secure file transfer, authentication methods, scheduling or orchestration, and environment promotion practices.
• Experience producing technical integration designs, data-flow diagrams, interface specifications, deployment plans, runbooks, and support documentation.
• Demonstrated ability to work in agile delivery environments using tools such as Jira, Confluence, or Azure DevOps.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, Data Engineering, or a related discipline, or equivalent professional experience.

Certifications

• o9 Integration 3.0 (INT3.0) certification is required; equivalent demonstrable expertise must be supported by recent project evidence.
• Additional o9 technical, platform, configuration, performance, or analytics certifications are valued.
• Relevant cloud, data engineering, integration, security, agile, or project-management certifications are advantageous.

Preferred Experience

• Experience in global IBP or supply-chain planning programs spanning Demand Planning, Supply Planning, S&OP/IBP, and KPI or analytics solutions.
• Experience operating in a Center of Excellence model and transitioning implementation knowledge into internal support ownership.
• Exposure to customer-managed cloud or Azure-based deployments, enterprise identity integration, and secure data-transfer patterns.
• Experience improving batch performance, observability, error handling, and resilience in business-critical planning landscapes.
• Ability to contribute across integration architecture and hands-on delivery while maintaining a clear separation between standard platform configuration and custom development.

Behavioural and Leadership Skills

• Technical ownership: takes accountability for outcomes, follows issues through resolution, and makes risks visible early.
• Analytical problem solving: structures ambiguous technical problems, tests hypotheses, and produces evidence-based conclusions.
• Communication: explains complex integration behavior to both engineering teams and business stakeholders in clear language.
• Collaboration: works effectively across functional consultants, architects, data teams, infrastructure, security, vendors, and business users.
• Quality mindset: values documentation, repeatability, traceability, and sustainable support over short-term fixes.
• Coaching: strengthens team capability through reviews, standards, reusable examples, and hands-on knowledge transfer.

Success Measures

• Reliable execution of scheduled integrations with clear monitoring, ownership, and recovery procedures.
• Reduced recurrence and resolution time of integration incidents through root-cause elimination and better operational knowledge.
• Complete, current, and usable technical documentation for interfaces, batches, error handling, deployments, and support.
• Consistent compliance with design, security, testing, release, and support-readiness standards.
• Effective transfer of integration knowledge from project resources into the IBP CoE and support organization.
• Timely delivery of approved enhancements and automation with measurable improvement in platform operability and team productivity.

Candidate Evidence Expected

Candidates should be prepared to provide concrete examples from recent o9 engagements, including:

• Their exact role, duration, and ownership in each o9 project.
• INT3.0 interfaces designed or delivered, source and target systems, data volumes or cadence, and production responsibilities.
• Examples of complex incidents diagnosed and permanently resolved.
• Examples of integration design documents, runbooks, monitoring approaches, or error-management practices they created.
• Python solutions personally developed and the business or operational problem addressed.
• Current o9 certifications and evidence of relevant o9 training completion.