Our organization:

Indorama Ventures is a global sustainable chemical company operating across multiple verticals such as Combined PET, Fibers, and Integrated Oxides & Derivatives. The Global Capability Centre (GCC) in Kolkata, India supports worldwide operations through centralized IT, Finance and business process services.

Position Overview

The Demand Planning Functional Expert is responsible for designing, governing, and driving enhancements and optimization post implementation of the Demand Planning modules activated in o9 Solutions SC management platform. Acts as the functional design authority ensuring scalable, standardized, and value-driven demand planning capabilities across regions and businesses.

You will be the bridge between business stakeholders and technical teams — translating complex requirements into effective, scalable solutions while championing agile delivery practices.

This is a high-impact role where you will managing the product backlog, lead sprint ceremonies, lead major and minor releases, and ensure every delivery meets the highest standards of quality and documentation.

What You'll Do

Key Responsibilities

o9 Platform Functional 

• Functional Design Authority: Acts as the functional design authority for all demand planning enhancements in o9 by leading design reviews, validating functional specifications, and ensuring solutions adhere to global standards, best practices, and scalable design principles across regions and use cases.
• Demand Planning Process Expertise: Serves as the subject matter expert for demand planning processes including forecasting, demand review, and S&OP/IBP integration, driving process standardization, maturity, and alignment across demand, supply, and inventory planning functions.
• Enhancement & Change Management: Leads the intake, evaluation, prioritization, and functional definition of enhancement and change requests, translating business needs into high-quality solution designs and collaborating with delivery teams to ensure value-driven implementation.
• Value Governance and Optimisation: Monitors demand planning solution performance and adoption, reviews existing designs for improvement opportunities, and drives continuous optimization to improve KPIs forecast accuracy, planner productivity, and overall business value.

Agile Delivery & Scrum

• Lead sprint planning, daily standups, sprint reviews, and retrospectives — playing the role of Scrum Master if required.
• Author and refine user stories with clear acceptance criteria, ensuring sprint-readiness.
• Manage and prioritize the product backlog in collaboration with IBP Platform owner (CoE), Business Product owner and stakeholders.

Documentation & Presentation

• Produce high-quality documentation: FSDs, process flow diagrams, decision trees, data flow maps, and persona maps.
• Create and deliver compelling presentations to senior stakeholders, C-suite, and cross-functional teams.
• Maintain up-to-date solution documentation aligned with delivered configuration and customization.

What We're Looking For

Educational Qualifications

Essential Certifications

• o9 Solutions certifications related to Demand Planning, Forecasting, Platform Configuration & Performance Improvement (Analytics)
• Other relevant o9 Solutions certifications and proof of completion of o9 Solutions courses

Highly Valued Certifications & Qualifications

• Supply chain certifications such as ASCM’s CPIM, CSCP or CLTD
• Agile and Project Management certifications
• Certifications related to Demand Planning pertaining to other Supply Chain Planning tools (Blue Yonder, SAP IBP, Kinaxis, etc.)

Experience

Core Skills & Experience

• 6+ years of Demand Planning , with experience in S&OP, inventory management, or demand forecasting. Strong understanding of statistical forecasting models and planning algorithms. Experience with global template design and CoE operating models
• Strong techno-functional understanding of IBP planning process — capable of bridging business and technical teams.
• Proficiency in demand planning on o9 and advanced Excel/SQL.
• Hands-on experience with 09 IBP platform and Business Analytics.
• Demonstrated experience running sprints and managing agile delivery using tools such as Jira, Confluence, or Azure DevOps.
• Excellent analytical and logical thinking — comfortable with complex data models and business rules.
• Exceptional written and verbal communication skills — ability to present to all levels of an organization.
• Strong demonstration of the writing requirements in the form of Agile user stories
• Experience with Quality Assurance processes and driving Quality Assurance standards

Behavioral Skills

Leadership & Soft Skills

• Demonstrated ability to lead functional team members — conducting reviews, driving standards, and developing junior talent.
• Excellent communication skills — able to articulate complex technical decisions to both technical and non-technical audiences.
• Collaborative mindset — working fluidly alongside functional consultants, PMs, enterprise architects, and business stakeholders.
• Strong documentation skills: Functional requirements, Business flows